Frequently asked questions.
Everything you need to know about TeamGuru, from strategy deployment to integrations and pricing.
General
What is TeamGuru?
TeamGuru is an online platform for managing strategy, performance, quality, operations, and team collaboration. It connects your goals to daily execution in a single system.
Who is TeamGuru for?
Organizations that want a structured, transparent system for strategy deployment, KPI monitoring, quality processes, and continuous improvement.
What problems does TeamGuru solve?
It eliminates scattered spreadsheets, unstructured meetings, disconnected KPIs, email-based reporting, and manual quality processes.
How is TeamGuru different from BI tools?
TeamGuru connects strategy to execution to results in one workflow. Unlike BI tools that only visualize data, TeamGuru drives ownership, actions, corrective steps, and accountability.
Strategy and Execution
What is the Strategy Deployment module?
It helps organizations align goals, cascade objectives, and track progress at every level using Hoshin Kanri principles.
Can we link KPIs and actions to strategic goals?
Yes. Metrics, projects, and corrective actions can all be tied to strategic objectives for full traceability.
Does TeamGuru support Hoshin Kanri?
Yes. The platform is designed around Hoshin principles: alignment, catchball, cascading objectives, and breakthrough tracking.
KPI and Performance Management
What are Metric Dashboards?
Real-time dashboards for KPIs, targets, trends, alerts, and drill-down analysis.
Can KPI updates be automated?
Yes. TeamGuru integrates with ERP, MES, BI, and other systems to automate metric updates.
Can we create custom dashboards?
Yes. Teams can configure dashboards to match their own metrics and reporting needs.
Project and Action Management
What is the Action Lists module?
A simple but powerful tool for managing tasks, deadlines, owners, and cross-functional project work.
Can actions link to KPIs, goals, or problems?
Yes. Actions can be embedded into any workflow, including strategy deployment, audits, meetings, or corrective actions.
Does TeamGuru replace spreadsheets for action tracking?
Yes. All actions are centralized, searchable, and linked to their context.
Quality and Problem Solving
What is RCCA (Root Cause and Corrective Action)?
A structured workflow for identifying problems, analyzing causes, and implementing corrective actions.
What is the 8D module?
A full 8D problem-solving workflow including containment, root cause analysis, corrective actions, and validation.
What are Quality Alerts and Safety Alerts?
Workflows for documenting quality incidents or safety issues, notifying relevant stakeholders, and tracking corrective steps.
What is Problem Escalation?
A structured way to escalate unresolved issues to higher-level teams or leadership when standard resolution paths are insufficient.
Daily Operations
What are Standardized Meetings?
A module for managing recurring meetings with agendas, notes, KPIs, and actions in a consistent format.
What is Leadership Standardized Work (LSW)?
A tool for defining and tracking recurring leadership tasks, routines, and check-ins.
Does TeamGuru support tier meetings?
Yes. Dashboards, actions, and issues can be used in daily tiered meetings at any level of the organization.
Are checklists available?
Yes. Teams can build and use checklists to enforce consistency in processes and routines.
Documentation and Knowledge Management
What is the Documents module?
A centralized space for storing, versioning, and organizing procedures, work instructions, and templates.
Does TeamGuru support version control?
Yes. Every document has a revision history and a publishing workflow with approval steps.
People and Skills
What is the Skill Matrix module?
A tool for tracking employee skills, certifications, and training progress across your organization.
Can we assign training tasks based on competencies?
Yes. You can match skills with role requirements and create targeted training plans.
Can the Skill Matrix be used for workforce planning?
Yes. It gives visibility into readiness, capacity, and gaps across teams.
Reporting and Analytics
What is the Reports module?
A tool for building automated, dynamic reports that update in real time and can pull from any module.
Can we export reports?
Yes. Reports can be exported or shared digitally with stakeholders.
Integrations and Technology
Does TeamGuru integrate with ERP, MES, or BI tools?
Yes. Data integration is supported, and automated KPI updates from external systems are common.
Is there an API?
Yes. API access is available on Enterprise plans for custom integrations.
Is TeamGuru cloud-based?
Yes. It is fully web-based and accessible from any modern browser. No installation required.
Is the platform mobile-friendly?
Yes. Layouts and dashboards adapt to mobile and tablet screens.
Security and Compliance
How secure is TeamGuru?
Data is encrypted in transit and at rest, access is authenticated, and permissions are role-based. We maintain ISO 27001 certification.
Does TeamGuru support compliance processes?
Yes. Audits, corrective actions, document control, and training records all help maintain compliance with standards like ISO 9001 and IATF 16949.
Implementation and Support
How long does implementation take?
Typically a few weeks, depending on the modules selected and any data integrations needed.
Does TeamGuru offer training?
Yes. Onboarding, customer success guidance, and training materials are included with every plan.
Is the setup configurable?
Yes. Modules can be enabled or disabled based on your needs. You start with what matters and expand over time.
Pricing and Demo
How is pricing structured?
Pricing depends on your organization's size and the modules you need. All plans are custom-quoted.
Is there a trial version?
We offer a guided trial with your actual data. Contact us and we will set it up.
How can I request a demo?
You can request a demo through our contact page or by entering your email in any of the demo forms across the site.
Still have questions?
Our team is happy to help. Reach out and we will get back to you within one business day.