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8D Approach: One step closer to Customer's Satisfaction

Kate Apking · Aug 12, 2019

How to use a structured 8-step process and determine the root cause of the problem? Read more

Quality Alerts: Stock Hold Actions

Kate Apking · June 24, 2019

Control Stock Hold Actions globally for any of your Quality Alerts documents and keep track Read more

Metrics: Customer Experience (CX)

Kate Apking · June 19, 2019

To maintain CX high standards in the competitive market, it is important to figure out how to track and benchmark CX. Read more

External and Internal 8D processes

Kate Apking · June 19, 2019

Eliminate email communication with your suppliers by setting up supplier access and Read more

Sneak Peek: TeamGuru Coaching Videos

Kate Apking · Apr 30, 2019

The ideas and best practices covering the critical elements of great Management Operating Systems. Read more

How To: Define Customer Experience Strategy

Kate Apking · Apr 29, 2019

Customer Experience Strategy is one of the most powerful instruments used to exceed customer expectations. Read more

Fully Automated Reports

Kate Apking · Apr 1, 2019

Are you looking for an easier way to manage your day-to-day reports? You set it up once and reuse indefinitely. Read more

Create Action directly in a Metric Dashboard

Kate Apking · Mar 28, 2019

We have released a new enhancement that expands the use of actions within the system. You are now able to add a new action DIRECTLY in your dashboard. Read more

Customer Experience, Service & Care

Kate Apking · Mar 21, 2019

What is the difference between customer experience, customer service and customers care? Read more

Monitor Project Status directly in X-Matrix

Kate Apking · Feb 7, 2019

One of TeamGuru's greatest advantages is linking all key strategic management steps as needed. Now you are able to overview project's status directly in X-Matrix. Read more

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