Customer story · Q&L Industrial Services
How Q&L trained quality inspectors 40% faster with TeamGuru.
Q&L Industrial Services runs quality inspection for automotive suppliers. With TeamGuru, it took its skills matrix and daily checks from the pilot site to a new plant and onboarded inspectors 40% faster than on its previous project.
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40%
Faster onboarding of quality inspectors, trained to the automotive standards
New Lear seating site, compared with the baseline of the previous project
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100%
Positions with a fully trained backup
Measured continuously, held for six months
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€12,000
Training costs saved on one project
About $13,500. One-time saving during the new site's ramp-up. Q&L expects the same on its next projects
“With TeamGuru I sleep better. I know we do things the same way every time, at every site, and to the quality our customers expect.”
Štefan Homza
CEO, Q&L Industrial Services
The challenge
Every new contract starts with new inspectors
Q&L's inspectors work on the customer's line. At the pilot site in Voderady they checked parts for suppliers of Stellantis and Jaguar Land Rover, and the customer expected the same quality on every shift, whoever was on it.
Two questions kept coming back. How fast can a new inspector get qualified? And does every inspector run every check the same way, every day?
The pilot
At the pilot site, the skills and the daily checks moved into TeamGuru
Q&L mapped every inspector's competencies in a skills matrix: who is qualified for which check, and who can stand in for whom.
The daily checks and routines became Leader Standard Work. Each one has an owner and a schedule, and every day it is marked done or not done. Team meetings follow a standard agenda, and their actions are tracked to the end. Everyone sees the same priorities.
The rollout
The new plant started where the pilot ended
Then Q&L took on quality control at a new Lear Corporation seating plant in Plavecký Štvrtok that supplies Audi. It did not start from a blank page. The skills matrix, the daily checks and the meeting routines from the pilot came along and were adjusted to the new customer's standards.
New inspectors trained against a known list of skills. From day one, the managers could see who was qualified for what.
The result
What it changed
Quality inspectors, automotive standards included, are now onboarded 40% faster than on the previous project. For six months now every position has had a fully trained backup, so a sick day or a vacation leaves no check uncovered.
During the ramp-up Q&L saved €12,000 in training costs. The playbook is ready for the next project.
See it on your own process.
Read how Skill Matrix works, or book a demo and we will show it on your own process.