TeamGuru for Quality
Stop firefighting,
start preventing.
Catch issues early, find the root cause, close the loop. One system for alerts, RCCA, 8D, and audit-ready compliance.
Trusted by operations teams worldwide
15,000+Active users 59Countries 190,000+Problems solved
1. Quality Alerts
Catch issues before they spread
Instant alerts notify the right people and containment actions are assigned immediately.
Quality Alert: Incorrect packaging material In Progress Done
Doc No. QA-0015
Type Incorrect raw mat.
Severity High
Leader Sarah Mitchell
Qty Defective 500
Customer Stellantis
Problem Description
PE film used instead of PP laminate on Line 4.
Stock Hold Actions
Hold Lot #PK-4417, #PK-4418. Quarantine B3.
Field Actions Management
Replace affected lots from Plant A safety stock.
Whom To Inform
SM Sarah Mitchell
JC James Chen
LR Lisa Roberts
Notification sent
Actions 0 of 3 1 of 3 2 of 3 3 of 3
Quarantine Lot #PK-4417, #PK-4418 Jun 4 SM Sort and inspect stock at warehouse B3 Jun 6 LR Update incoming inspection for PP film Jun 6 SM
2. Root Cause Analysis
Dig deeper to understand why it happened
Fishbone diagrams and 5-Why analysis guide your team to the true root cause.
Root Cause Analysis: Incorrect packaging material Open Closed
Doc No. RCCA-0042
Source QA-0015
Priority High
Leader Sarah Mitchell
Due Jun 18, 2025
Product PP Laminate Film
Problem Description
PE film used instead of PP laminate on Line 4. 500 units affected across Lots #PK-4417 and #PK-4418.
Fishbone Analysis
5-Why Analysis
1
PE film used? Wrong reel at changeover.
2
Wrong reel? PE and PP reels look identical.
3
Identical reels? No color-coding standard.
4
No coding? Inspection skips visual checks.
5
No visual checks? No supplier differentiation.
Root Cause
Supplier spec lacks visual differentiation rules for similar-grade films. No inspection step compensates.
Corrective Action
Replace PE reels with PP laminate. Quarantine Lots #PK-4417 / #PK-4418.
Preventive Action
Color-coded reel labels from supplier. Barcode scan at changeover on all lines.
3. 8D Reports
Prove the issue is contained and will not recur
Guided 8D process that builds the evidence trail automatically for stakeholders and customers.
8D Report: Incorrect packaging material Open Closed
Doc No. 8D-0092
Supplier AB Elektronik
Severity High
Leader Pam Adamcik
Due Jul 15, 2025
Customer Stellantis
D1 Team
S. Mitchell (Quality), J. Chen (Production), P. Adamcik (Supplier), L. Roberts (Logistics)
D2 Problem
500 units shipped to Stellantis with PE film instead of PP laminate. Lots #PK-4417, #PK-4418.
D3 Containment
Affected lots quarantined. Stellantis stock sorted on-site. Replacement shipment dispatched.
D4 Root Cause
PE and PP reels visually identical. No barcode check at changeover. Operator followed habit.
D5 Permanent Correction
Color-coded reel labels. Barcode scan mandatory before each changeover.
D6 Validation
30-day trial on Lines 3-6. Zero mix-ups recorded. SOP updated and signed off.
D7 System Prevention
Supplier spec requires unique markings. Quarterly cross-line audits added.
D8 Recognition
Team recognized at Stellantis supplier review. Approach shared across plants.
All 8 disciplines completed. Report submitted to Stellantis.
4. Document Management
Capture what you learned
Update SOPs while the knowledge is fresh. Version control, approvals, and auto-distribution.
Supplier Qualification Procedure Approved Draft
Doc No.DOC-0042
ResponsibleJ. Taylor
TypeProcedure
Version3
1. Scope
This procedure defines the requirements for qualifying new suppliers and requalifying existing ones. It covers initial assessment, on-site audit checklists, and RCCA follow-up for non-conformances.
2. Initial Assessment
Evaluate supplier capability using the standard qualification checklist. Score each category (quality system, capacity, delivery). Minimum passing score: 75%.
3. On-Site Audit
Conduct facility audit using Form AUD-12. Verify process controls, measurement systems, and material traceability. Document findings and assign corrective actions for any gaps identified during the audit.
4. Corrective Actions
Non-conformances found during qualification require formal RCCA. Suppliers must submit root cause analysis and corrective action plan within 10 business days.
Approval
| JT J. Taylor | Pending |
| RB R. Bennett | Pending |
Informed Employees
| Name | Status |
|---|---|
| SM S. Mitchell | Sent Read |
| JC J. Chen | Sent Read |
| LR L. Roberts | Sent Read |
| KW K. Walker | Sent Read |
| DH D. Harris | Sent Read |
5. Checklists & Audits
Lock it into the process
Every shift follows the same steps. Non-conformances trigger corrective actions automatically.
Checklist: New Supplier Qualification In Progress Complete
Doc No. CH-0087
Type Supplier qualification
Location Plant A
Leader Sarah Mitchell
Approver Pam Adamcik
Created Jun 25, 2025
Actions 0 of 7 2 of 7 4 of 7 6 of 7 7 of 7
Action Owner Due
Define quality requirements S. Mitchell Jul 1 SM
Review supplier capability report P. Adamcik Jul 4 PA
Approve control plan J. Chen Jul 8 JC
First article inspection (FAI) L. Roberts Jul 11 LR
Process validation (PPAP) S. Mitchell Jul 18 SM
Update incoming inspection SOP J. Chen Jul 22 JC
Release to production P. Adamcik Jul 25 PA
All actions completed. Supplier qualified for production.
6. Quality KPIs
Track performance so you never slip back
Live dashboards pull alerts, CAPAs, and audits into one view to catch regressions early.
KPI Dashboard: Quality Performance This month ‹ ›
Plant Yield %PPMScrap k$COPQ k$Complaints
Torrance, CA 98.0 ↑ 232 ↑ 85 ↓ 142 ↓ 3 →
Greenville, SC 98.0 ↑ 220 ↑ 100 ↑ 168 ↑ 1 ↓
Saltillo, MX 97.8 → 168 ↑ 103 ↑ 195 ↑ 4 ↑
Kansas City, MO 96.7 ↓ 220 ↑ 100 ↑ 156 → 2 ↓
Lansing, MI 98.0 ↑ 0 ↑ 92 ↓ 210 ↓ 5 ↑
Best Yield
Torrance · 98.0%
Lowest PPM
Lansing · 0
Lowest COPQ
Torrance · $142k
Top Alert
Lansing · 5
AI Insights Past 3 months
Lansing scrap cost spiking
Scrap at Lansing dropped to $92k but shows high volatility. The packaging material incident on Line 4 contributed $18k in Q4. Monitor changeover controls.
Kansas City yield declining
Process yield fell from 97.5% to 96.7% over 3 months. Pattern correlates with supplier changeover on PP laminate film. Recommend audit.
Greenville improving steadily
All 4 metrics trending up. New barcode verification at changeover (from 8D-0092) eliminated material mix-ups since implementation.
How quality teams use TeamGuru
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Frequently asked questions
How fast can we get started with Quality?
Quality alerts and RCCA workflows can be live in under 2 weeks. Full 8D and checklist setup typically takes 3–4 weeks with our team's help.
Does TeamGuru support IATF 16949 and ISO 9001?
Yes. TeamGuru is built for regulated environments. Customers use it to manage audit-ready documentation, corrective actions, and compliance checklists.
Can we use Quality alongside our existing QMS?
Absolutely. Many teams start by adding TeamGuru's quality alerts and RCCA on top of their current system, then gradually consolidate.
How does the 8D report workflow work?
When a quality issue is raised, TeamGuru guides your team through all 8 disciplines — from team formation to root cause to verification — with deadlines and accountability at every step.
Is there a free trial?
We offer a guided trial with your actual data so you can see how it fits your quality processes. Book a demo and we'll set it up.