TeamGuru for Quality
Stop firefighting,
start preventing.
Catch issues early, find the root cause, close the loop. One system for alerts, RCCA, 8D, and audit-ready compliance.
1. Quality Alerts
Catch issues before they spread
Instant alerts notify the right people and containment actions are assigned immediately.
Quality Alert: Incorrect packaging materialIn ProgressDone
Doc No.QA-0015
TypeIncorrect raw mat.
SeverityHigh
LeaderSarah Mitchell
Qty Defective500
CustomerStellantis
Problem Description
PE film used instead of PP laminate on Line 4.
Stock Hold Actions
Hold Lot #PK-4417, #PK-4418. Quarantine B3.
Field Actions Management
Replace affected lots from Plant A safety stock.
Whom To Inform
SMSarah Mitchell
JCJames Chen
LRLisa Roberts
Notification sent
Actions0 of 31 of 32 of 33 of 3
Quarantine Lot #PK-4417, #PK-4418Jun 4SMSort and inspect stock at warehouse B3Jun 6LRUpdate incoming inspection for PP filmJun 6SM
Capture
Contain
Notify
Resolve
2. Root Cause Analysis
Dig deeper to understand why it happened
Fishbone diagrams and 5-Why analysis guide your team to the true root cause.
Root Cause Analysis: Incorrect packaging materialOpenClosed
Doc No.RCCA-0042
SourceQA-0015
PriorityHigh
LeaderSarah Mitchell
DueJun 18, 2025
ProductPP Laminate Film
Problem Description
PE film used instead of PP laminate on Line 4. 500 units affected across Lots #PK-4417 and #PK-4418.
Fishbone Analysis
5-Why Analysis
1
PE film used? Wrong reel at changeover.
2
Wrong reel? PE and PP reels look identical.
3
Identical reels? No color-coding standard.
4
No coding? Inspection skips visual checks.
5
No visual checks? No supplier differentiation.
Root Cause
Supplier spec lacks visual differentiation rules for similar-grade films. No inspection step compensates.
Corrective Action
Replace PE reels with PP laminate. Quarantine Lots #PK-4417 / #PK-4418.
Preventive Action
Color-coded reel labels from supplier. Barcode scan at changeover on all lines.
Identify
Analyze
Correct
Prevent
3. 8D Reports
Prove the issue is contained and will not recur
Guided 8D process that builds the evidence trail automatically for stakeholders and customers.
8D Report: Incorrect packaging materialOpenClosed
Doc No.8D-0092
SupplierAB Elektronik
SeverityHigh
LeaderPam Adamcik
DueJul 15, 2025
CustomerStellantis
D1Team
S. Mitchell (Quality), J. Chen (Production), P. Adamcik (Supplier), L. Roberts (Logistics)
D2Problem
500 units shipped to Stellantis with PE film instead of PP laminate. Lots #PK-4417, #PK-4418.
D3Containment
Affected lots quarantined. Stellantis stock sorted on-site. Replacement shipment dispatched.
D4Root Cause
PE and PP reels visually identical. No barcode check at changeover. Operator followed habit.
D5Permanent Correction
Color-coded reel labels. Barcode scan mandatory before each changeover.
D6Validation
30-day trial on Lines 3-6. Zero mix-ups recorded. SOP updated and signed off.
D7System Prevention
Supplier spec requires unique markings. Quarterly cross-line audits added.
D8Recognition
Team recognized at Stellantis supplier review. Approach shared across plants.
All 8 disciplines completed. Report submitted to Stellantis.
D1–D2
D3–D4
D5–D6
D7–D8
4. Document Management
Capture what you learned
Update SOPs while the knowledge is fresh. Version control, approvals, and auto-distribution.
Supplier Qualification ProcedureApprovedDraft
Doc No.DOC-0042
ResponsibleJ. Taylor
TypeProcedure
Version3
1. Scope
This procedure defines the requirements for qualifying new suppliers and requalifying existing ones. It covers initial assessment, on-site audit checklists, and RCCA follow-up for non-conformances.
2. Initial Assessment
Evaluate supplier capability using the standard qualification checklist. Score each category (quality system, capacity, delivery). Minimum passing score: 75%.
3. On-Site Audit
Conduct facility audit using Form AUD-12. Verify process controls, measurement systems, and material traceability. Document findings and assign corrective actions for any gaps identified during the audit.
4. Corrective Actions
Non-conformances found during qualification require formal RCCA. Suppliers must submit root cause analysis and corrective action plan within 10 business days.
Approval
JTJ. Taylor | Pending |
RBR. Bennett | Pending |
Informed Employees
| Name | Status |
|---|---|
SMS. Mitchell | SentRead |
JCJ. Chen | SentRead |
LRL. Roberts | SentRead |
KWK. Walker | SentRead |
DHD. Harris | SentRead |
Create
Approve
Distribute
Acknowledge
5. Checklists & Audits
Lock it into the process
Every shift follows the same steps. Non-conformances trigger corrective actions automatically.
Checklist: New Supplier QualificationIn ProgressComplete
Doc No.CH-0087
TypeSupplier qualification
LocationPlant A
LeaderSarah Mitchell
ApproverPam Adamcik
CreatedJun 25, 2025
Actions0 of72 of74 of76 of77of7
ActionOwnerDue
Define quality requirementsS. MitchellJul 1SM
Review supplier capability reportP. AdamcikJul 4PA
Approve control planJ. ChenJul 8JC
First article inspection (FAI)L. RobertsJul 11LR
Process validation (PPAP)S. MitchellJul 18SM
Update incoming inspection SOPJ. ChenJul 22JC
Release to productionP. AdamcikJul 25PA
All actions completed. Supplier qualified for production.
Define
Approve
Validate
Release
6. Quality KPIs
Track performance so you never slip back
Live dashboards pull alerts, CAPAs, and audits into one view to catch regressions early.
KPI Dashboard: Quality PerformanceThis month‹›
PlantYield %PPMScrap k$COPQ k$Complaints
Torrance, CA98.0↑232↑85↓142↓3→
Greenville, SC98.0↑220↑100↑168↑1↓
Saltillo, MX97.8→168↑103↑195↑4↑
Kansas City, MO96.7↓220↑100↑156→2↓
Lansing, MI98.0↑0↑92↓210↓5↑
Best Yield
Torrance · 98.0%
Lowest PPM
Lansing · 0
Lowest COPQ
Torrance · $142k
Top Alert
Lansing · 5
AI InsightsPast 3 months
Lansing scrap cost spiking
Scrap at Lansing dropped to $92k but shows high volatility. The packaging material incident on Line 4 contributed $18k in Q4. Monitor changeover controls.
Kansas City yield declining
Process yield fell from 97.5% to 96.7% over 3 months. Pattern correlates with supplier changeover on PP laminate film. Recommend audit.
Greenville improving steadily
All 4 metrics trending up. New barcode verification at changeover (from 8D-0092) eliminated material mix-ups since implementation.
Track
Analyze
Understand
Act
How quality teams use TeamGuru
Hear from Colin about how his team shifted from firefighting to prevention.
Move from firefighting to prevention
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Frequently asked questions
How fast can we get started with Quality?
Quality alerts and RCCA workflows can be live in under 2 weeks. Full 8D and checklist setup typically takes 3–4 weeks with our team's help.
Does TeamGuru support IATF 16949 and ISO 9001?
Yes. TeamGuru is built for regulated environments. Customers use it to manage audit-ready documentation, corrective actions, and compliance checklists.
Can we use Quality alongside our existing QMS?
Absolutely. Many teams start by adding TeamGuru's quality alerts and RCCA on top of their current system, then gradually consolidate.
How does the 8D report workflow work?
When a quality issue is raised, TeamGuru guides your team through all 8 disciplines — from team formation to root cause to verification — with deadlines and accountability at every step.
Is there a free trial?
We offer a guided trial with your actual data so you can see how it fits your quality processes. Book a demo and we'll set it up.