For you – the proactive leaders that seek to crack a problem's root cause, and want to assure it will never repeat – we've added a new feature to the Metric Dashboards module. Now you can view not only Comments but also specific Actions directly next to your dashboard as well as the related RCCAs and 8D reports.
Check it out.
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Metrics: Customer Experience (CX)
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About the author
Kate Apking
Customer Success Enthusiast at TeamGuru. Kate works closely with teams using TeamGuru in their day-to-day management and writes about leadership, adoption, and management best practices.