The TeamGuru Blog.

How To: Define Customer Experience Strategy

Customer Experience (CX) Strategy is one of the most powerful instruments used to meet and exceed customer expectations during every interaction customer have with an organization.

Kate Apking Apr 28, 2019

Insights & Best Practices

Fully Automated Reports

Are you looking for an easier way to manage your day-to-day reports? You set it up once and reuse indefinitely.

Kate Apking Mar 31, 2019

Insights & Best Practices

Create Action directly in a Metric Dashboard

TeamGuru has been built on improving customer experience and listening to direct customer feedback. Simplifying business processes and increasing productivity is the key.

Kate Apking Mar 27, 2019

Insights & Best Practices

Customer Experience, Service & Care

There is no doubt that last few years the customer experience undergone a dramatic transformation and increasingly engages the top of company’s priorities, and in many cases even precedes its...

Kate Apking Mar 20, 2019

Insights & Best Practices TeamGuru News

Monitor Project Status directly in X-Matrix

One of TeamGuru's greatest advantages is linking all key strategic management steps (from strategic planning, follow-up actions and projects, KPIs tracking and their analysis + corrective actions)...

Kate Apking Feb 6, 2019

Insights & Best Practices

Skill Matrix as a Visual Management Tool for Team Development

There is certainly no doubt that behind any successful and growing business you find a skilled, productive, educated and well-trained workforce that is pushing towards the higher standards of...

Kate Apking Feb 3, 2019

Insights & Best Practices

Social Interactions: Essential KPIs

The importance of social media in regards to building a company’s relationship with customers <span class="TextRun SCXW18216195" xml:lang="EN-US" lang="EN-US" style="color: windowtext; text-align:...

Kate Apking Jan 27, 2019

TeamGuru News

Leadership Standardized Work For Teams

Many of you have been using the Leadership Standardized Work module to define and track your recurring actions that are needed to keep the business running well and making sure that your customers...

Kate Apking Dec 13, 2018

Insights & Best Practices

NEW YEAR’S RESOLUTION

How many of you just got shivers reading this title and how many of you are actually very excited to set up new goals for the NEW YEAR?

Kate Apking Nov 30, 2018

TeamGuru News

TeamGuru Outlook: What's in the Pipeline

Since launching TeamGuru back in 2011 we have released over 1100 enhancements. As learning & improvement never stops we keep improving the platform everyday.

Pavel Humlicek Oct 29, 2018

Insights & Best Practices TeamGuru News

Manage your To-Do lists with TeamGuru

Would you like to stay organized and on top of your work day-to day responsibilities?

Kate Apking Oct 7, 2018

Insights & Best Practices TeamGuru News

Enable Unit Conversion for your KPIs

TeamGuru now allows you to set up automatic unit conversion for your KPIs. Example: Does one of your locations track production in pounds and another in kilograms?

Kate Apking Oct 7, 2018

Insights & Best Practices

Live Interactions and Social Media

There is still strong belief among top companies that nothing drives long-term customer loyalty and trust better than in-person and live interactions.

Kate Apking Oct 1, 2018

Insights & Best Practices TeamGuru News

TeamGuru Timer / 5 Second Rule

Time management is one of the most important business skills. Recently we have released a new feature for you , a built-in timer to help you to finish your meetings and actions on time.

Pavel Humlicek Sep 18, 2018

Insights & Best Practices

TeamGuru E-Book Download

We have a gift for you! Would you enjoy a beautiful e-book with great business improvement quotes? Here you go. We hope you'll like it. , Your TeamGuru Team , Dowload Your e-Book in PDF

TeamGuru Editorial Team Sep 10, 2018

Insights & Best Practices

25 Inspirational Business Process Improvement Quotes

Kiichiro Toyoda, founder of Toyota Motor Corporation, strongly believed in philosophy that “the ideal conditions for making things are created when machines, facilities, and people work together...

Kate Apking Jul 31, 2018

Insights & Best Practices

5-Why Root Cause Analysis: Methods, Examples, and Best Practices

Explore 5 Why, Fishbone, and 6M root cause analysis methods.

Kate Apking Jun 21, 2018

Insights & Best Practices

“Lean” – Positively The Right Path to Perfection

There are popular terms used increasingly in the modern business world, but what exactly do they signify? Words like Lean, Continuous Improvement, Kaizen, Lean Six Sigma, and others.

Kate Apking May 17, 2018

Insights & Best Practices

“Home Sweet Home” (or) Office

There are many companies with cool interior designs that would blow your mind and imagination. Swings, beds, fire poles, slides, unique tables shapes, golf putting greens, I mean you name it.

Kate Apking Apr 23, 2018

Insights & Best Practices

Keeping Talent in The Age of Automation

Keeping Talent in The Age of Automation. There is a fine line between Automation and AI.

Kate Apking Apr 4, 2018

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