Do you sit down and hope for it to get better, or do you drive actions to understand the root cause and fix the problems ASAP? Read more
Identify Gaps with a Skill Matrix created for Success
Nov 6, 2019
"I am 100% sure that all my employees are trained and up-to-date with all the job requirements." REALLY? In that case you must be using our new Skill Matrix feature when you are able to track your employees' knowledge based on a specific job role.
Isn't exciting and super easy to see at one glance that John needs some serious training in a customer service, while Jane is over exceeding the requirements? Knowledge is power! Be dynamic. TURN gaps INTO THE OPPORTUNITY.
Watch our short Preview
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